Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: January 24, 2026
1. Information We Collect
We collect the following types of information:
Personal Information: - Name, email address, phone number - Country of residence - Travel dates and preferences - Number of travelers - Accommodation preferences - Special requirements (dietary, accessibility needs)
Booking Information: - Package selections and customizations - Communication preferences (WhatsApp, Email, Phone) - Inquiry and booking history
Automatically Collected Data: - IP address and browser information - Device type and operating system - Pages visited and time spent on site - Referral source - Cookies and similar technologies
2. How We Use Your Information
We use your information for:
- Booking Processing: To process your tour bookings and inquiries - Communication: To respond to your questions and provide updates - Personalization: To customize tour recommendations - Service Improvement: To enhance our website and services - Marketing: To send newsletters and promotional offers (with consent) - Legal Compliance: To comply with applicable laws and regulations
3. Data Storage and Security
Storage Methods: - Booking inquiries: Stored securely in Google Sheets with restricted access - Newsletter subscriptions: Stored in separate Google Sheets - All data is encrypted during transmission (SSL/TLS)
Security Measures: - Google Service Account authentication with private keys - Limited access to authorized personnel only - Regular security audits and updates - Secure hosting infrastructure - HTTPS encryption on all pages
Data Retention: - Booking data: Retained for 3 years for business records - Newsletter subscriptions: Until you unsubscribe - Website analytics: Anonymized after 14 months
4. Third-Party Services
We use the following third-party services:
Google Services: - Google Sheets API (booking data storage) - Google Fonts (typography) - Google Maps (location display)
Website Services: - Unsplash (image hosting) - Vercel/hosting provider (website hosting)
Communication: - WhatsApp Business (customer inquiries) - Email service provider (correspondence)
These services have their own privacy policies. We encourage you to review them.
6. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data - Correction: Update or correct inaccurate information - Deletion: Request deletion of your data (subject to legal requirements) - Opt-Out: Unsubscribe from marketing communications - Portability: Receive your data in a structured format - Object: Object to certain data processing activities
To exercise these rights, contact us at [email protected]
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
As an Indian company serving international customers, your data may be transferred to and stored in India. We ensure appropriate safeguards are in place for such transfers, including:
- Secure data transmission protocols - Compliance with applicable data protection laws - Standard contractual clauses where required
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email to registered users.
10. Contact Information
For privacy-related questions or concerns, contact us:
Email: [email protected] Phone: +91-XXX-XXX-XXXX Address: Jaipur, Rajasthan, India Response Time: We aim to respond within 48 hours
Have Questions About Our Privacy Practices?
We're committed to transparency and protecting your data. If you have any questions about how we handle your information, please don't hesitate to reach out.
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